Terms of Service
Last updated: to be set at launch
Draft scaffold. Everything on this page is placeholder text, not the final terms of service.
The service
Shared hosting, email and domain services. Scope of what is and is not included. Placeholder. The final wording for this section comes from the owner and their lawyer.
Accounts and billing
Monthly or yearly billing in Canadian dollars, with no discounted first year. Prices may change with notice. Placeholder. The final wording for this section comes from the owner and their lawyer.
The 14-day money-back guarantee
Applies to all plans, including reseller plans. Mechanics to be defined. Placeholder. The final wording for this section comes from the owner and their lawyer.
Cancellations
Month to month after the guarantee period, with no exit fees. Placeholder. The final wording for this section comes from the owner and their lawyer.
Uptime
A 99.9% uptime target, with a live status page at status.hostpei.ca. Placeholder. The final wording for this section comes from the owner and their lawyer.
Acceptable use
See the Acceptable Use Policy. No crypto mining and no bulk email. Placeholder. The final wording for this section comes from the owner and their lawyer.
Backups and data
Daily backups, with data held in a Canadian data centre. Placeholder. The final wording for this section comes from the owner and their lawyer.
Support
Support is provided through the client area and info@hostpei.ca. Placeholder. The final wording for this section comes from the owner and their lawyer.
Changes to these terms
How changes are communicated. Placeholder. The final wording for this section comes from the owner and their lawyer.
Contact
info@hostpei.ca. Placeholder. The final wording for this section comes from the owner and their lawyer.